SMART Training
Bespoke, interactive workshops to meet your sales, management and customer service training needs
SMART Management & leadership
Advanced training programme for senior managers and directors
SMART Business Consultancy
Strategic business services including sales management, motivation, advertising & marketing, resource management and training
SMART Sports Coach Development
CPD workshops for sports coaches, students and graduates
About SMART Way Forward
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Specialist in sales, management and leadership, customer service, training and sports coach development

+44 (0) 1438 227563
+44 (0) 7980 300169
info@smartwayforward.co.uk
Sales Training and Customer Service training courses

Handling Objections

Objections should not always be viewed as a negative. Often it can open new avenues and lead to fresh opportunities. The key is to listen proactively and identify the key areas that truly matter to your customer/client, then provide the appropriate win/win solution. This training workshops shares hints and tips that will help you handle objections more effectively, so you reach a more successful outcome.

For further information about our courses, or to book, please contact the team at SMART Way Forward on +44 (0) 1438 227563 or +44 (0) 7980 300169. Alternatively, please email info@smartwayforward.co.uk

More sales training and customer services courses:
"Whenever CC Grass bring in new staff it is always important that the correct training is provided. The same applies to seasoned staff, who benefit from focused education, to complement their existing skills. My 'go to' is SMART Way forward. Their knowledge, empathy and focused training has produced excellent results, and is also enjoyable for those being trained." Bryn Lee CEO, CC Grass European Office www.ccgrasseurope.com
"Great work by the team from SMART Way Forward! We love what they have produced for us. They are the perfect people to assist with sales, marketing and a new product launch. They are helpful, friendly and very supportive. Thank you guys!" Dan McKeown Managing Director, Speed Freq www.speedfreq.co.uk
We work with some of the biggest organisations in sport, in both the public and private sector. Below is just a small selection of them. You can see a longer list of clients here, and read more testimonials here