Sales Training and Customer Service training courses
Managing your workload and prioritising your day
Work is an evolving process, so there is always something to be done. Being organised is essential to being highly effective and productive in your role. This training workshop highlights the key points and skills that can help you achieve more out of every day, by helping you manage tasks and time more efficiently, without creating any unnecessary stress or impacting on your work/life balance.
For further information about our courses, or to book, please contact the team at SMART Way Forward on +44 (0) 1438 227563 or +44 (0) 7980 300169. Alternatively, please email info@smartwayforward.co.uk
More sales training and customer services courses:
Arrival, Introduction and rapport building
Business administration and organisation skills
Business Conversation Skills
Call research and preparation
Effective cold calling
Handling Objections
Negotiation and closing skills
New Business Development
Open and closed questions
Packaging and making offers
Presentation and demonstration skills
Proactive account management
Telephone appointment making
Territory and time management
Understanding the marketplace
Building sales confidence
Assertive decision making
Awareness of perception and professionalism
How to stand out from your competitors
Prioritising your database
Understanding your company branding and USPs
Taking innovative marketing to the next level
What is in your sales portfolio
How to sell yourself effectively
Delivering excellent customer service
Exceeding customer expectations
Managing projects effectively
Educating your customers through consultation
Identifying customer behaviours
Managing your workload and prioritising your day
Stress management at work