Management and Leadership training courses
Developing effective interpersonal skills
This training workshop looks at what the fundamental areas that make strong working relationships. Communication is everything, as often, it is not what you say - but how you say it. Therefore, it is important to ensure that you seek first to understand, then be understood. Use the right communication at the right time, back up your statements and justify your proposals. The key is to think long term and always offer win/win solutions.
For further information about our courses, or to book, please contact the team at SMART Way Forward on +44 (0) 1438 227563 or +44 (0) 7980 300169. Alternatively, please email info@smartwayforward.co.uk
More management and leadership courses:
Appraisals, reviews and personal development
Building productive, reliable focused teams
Effective Communication skills (written and verbal)
Delivering presentations and conducting meetings
Developing effective interpersonal skills
Recognising your management style
Interviewing techniques and recruitment skills
Effective leadership and management skills
Managing teams and individuals effectively
Observation and constructive feedback
How to motivate your team
Office and field-based training
Organisational skills (management level)
People management skills
Praise, recognition and motivation
Realistic forecasting and goal setting
Conflict management
Running effective team meetings
Training the trainer
Understanding and analysing KASH (Knowledge, Attitude, Skills, Habits)
Creating a focused sales team
Understanding learning styles, personality types and body language
