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Specialist in sales, management and leadership, customer service, training and sports coach development

+44 (0) 1438 227563
+44 (0) 7980 300169
Management and Leadership training courses

Observation and constructive feedback

There is no such thing as negative criticism, just positive constructive feedback. However, how you observe this and relay this back to the individual/ team is essential if you want to maintain professionalism, standards and respect at all levels. It is vital to stick to the facts and not be drawn into emotional responses or reactions. In the same way, it is just as important to identify key areas for development within the team and explain how performance can be consistently improved.

For further information about our courses, or to book, please contact the team at SMART Way Forward on +44 (0) 1438 227563 or +44 (0) 7980 300169. Alternatively, please email info@smartwayforward.co.uk

More management and leadership courses:
"We are delighted to have SMART Way Forward delivering a series of CPD coaching workshops to our squash coaches around the country, beginning with those in the Eastern Region. We are always looking to help our coaches develop their skills and knowledge so they can ensure their players are able to perform successfully at the highest level". Mark Williams Senior Regional Manager, England Squash & Racketball - East Office www.englandsquashandracketball.com
"The team at SMART Way Forward are so helpful. Thank you for all of your help and support so far, it is great working with you!" Stephen Aish Director, The Strength Academy www.thestrengthacedemy.com
We work with some of the biggest organisations in sport, in both the public and private sector. Below is just a small selection of them. You can see a longer list of clients here, and read more testimonials here