Management and Leadership training courses
Office and field-based training
This training workshop is specifically designed to incorporate your sales and customer service procedures, systems and processes. It identifies what is working well and what could be improved. All the training for this module is role/department specific, designed to help improve efficiency, as well as drive and improve sales results.
For further information about our courses, or to book, please contact the team at SMART Way Forward on +44 (0) 1438 227563 or +44 (0) 7980 300169. Alternatively, please email info@smartwayforward.co.uk
More management and leadership courses:
Appraisals, reviews and personal development
Building productive, reliable focused teams
Effective Communication skills (written and verbal)
Delivering presentations and conducting meetings
Developing effective interpersonal skills
Recognising your management style
Interviewing techniques and recruitment skills
Effective leadership and management skills
Managing teams and individuals effectively
Observation and constructive feedback
How to motivate your team
Office and field-based training
Organisational skills (management level)
People management skills
Praise, recognition and motivation
Realistic forecasting and goal setting
Conflict management
Running effective team meetings
Training the trainer
Understanding and analysing KASH (Knowledge, Attitude, Skills, Habits)
Creating a focused sales team
Understanding learning styles, personality types and body language
