Training courses and workshops

Shown below is just a small selection of the bespoke workshops we can deliver.

Please contact us to learn more about how we can help you and your organisation.

• Appraisals, reviews and personal development

• Building productive, reliable focused teams

• Effective Communication skills (written and verbal)

• Delivering presentations and conducting meetings

• Developing effective interpersonal skills

• Recognising your management style

• Interviewing techniques and recruitment skills

• Effective leadership and management skills

• Managing teams and individuals effectively

• Observation and constructive feedback

• How to motivate your team

• Office and field-based training

• Organisational skills (management level)

• People management skills

• Praise, recognition and motivation

• Realistic forecasting and goal setting

• Conflict management

• Running effective team meetings

• Training the trainer

• Understanding and analysing KASH (Knowledge, Attitude, Skills, Habits)

• Creating a focused sales team

• Understanding learning styles, personality types and body language

Sales Training and Customer Service

• Arrival, Introduction and rapport building

• Business administration and organisation skills

• Business Conversation Skills

• Call research and preparation

• Effective cold calling

• Handling Objections

• Negotiation and closing skills

• New Business Development

• Open and closed questions

• Packaging and making offers

• Presentation and demonstration skills

• Proactive account management

• Telephone appointment making

• Territory and time management

• Understanding the marketplace

• Building sales confidence

• Assertive decision making

• Awareness of perception and professionalism

• How to stand out from your competitors

• Prioritising your database

• Understanding your company branding and USPs

• Taking innovative marketing to the next level

• What is in your sales portfolio

• How to sell yourself effectively

• Delivering excellent customer service

• Exceeding customer expectations

• Managing projects effectively

• Educating your customers through consultation

• Identifying customer behaviours

• Managing your workload and prioritising your day

• Stress management at work

Motivation

• Commission schemes

• Helping you to arrange celebrity motivational speakers

• Identifying a successful, motivating bonus or reward scheme

• Introducing new job titles

• Motivational team talks and seminars

• Restructuring departments

• Reviewing job descriptions

• Rewards and recognition

• Performance reviews

• Personal development programme (PDP)

• Positive mental attitude (PMA)

• Teambuilding exercises

Advertising and Marketing

• Conference and seminars

• Strategic marketing

• Design and corporate image

• Event management and coordination

• Identifying effective marketing strategies

• Magazine advertising

• Media advice

• Market research

• Online advertising campaigns

• Product launches and introductions

• Social media training and advice

Resource Management

• Budgeting resources, cost cutting and budget reduction

• Identifying the resources available

• Lean management implementation

• Managing company procedures

• Operational cost management

• Organising and implementing effective procedures

• People as a resource / people management

• Reducing duplication within the workplace

• Time efficiency

• Managing your resources

CPD Coach Development for sport

• Effective personal management for sports coaches

• Observation and analysis when coaching

• Delivering constructive feedback

• Monitoring and evaluation

• The basics of coaching effectively

• The next steps for a career in sport

• Preparation and research for coaching

• Making a lasting impression

• Gaining valuable sporting experience

• How to sell yourself to prospective employers, working in the sports industry

• CPD - Knowledge with regular theory and practice

• Building up confidence and keeping your PMA (Positive Mental Attitude)

• Effective communication skills for sports coaches

• What is mental toughness?

• Understanding the difference between your intention and perception

• Emotional intelligence

• Behaviour change

• Understanding the different personality types and learning styles

• The importance of coaching and volunteering in sport

• Delivering excellent customer service

• Forming an effective personal development plan (PDP)

• Identifying and nurturing talent, from grassroots through to elite

• Delivering an effective training session - planning, periodisation and goal setting

• Effective presentation skills for sports coaches

• Preparation, training, strategy and mindset